Blog

20th January 2017

 

Happy CNY 2017

 
Dear Customers
 
We hope the beginning of the Year has been great for all of you . As for bitcoin, the volatility this couple of weeks has been good for trader for profit taking. We hope you have been profiting trading on our bitcoin exchange platform .
 
To ensure smooth and faster service/support delivered to you , we would like to highlight some key important measures that you should take as follows :
 
1) Please make sure when making deposit / funding your trading account , to include your registered email address in the banking payment reference field. This is crucial for faster depositing into your trading account.
 
2) Our Deposit timing crediting your funds into your trading account follows 3 times in a day . We will only perform the depositing of funds according to these time slot. So please plan your deposit a head of time and we do not process any deposits on Sundays and Public Holidays.
 
Monday to Friday
Session 1 - 11am
Session 2 - 4pm
Session 3 - 9pm
 
Saturday
Only one Session - 12pm
 
Sundays and Public Holidays - No Deposit will take place.
 
3) Withdrawal Schedule is processed to these times below.
 
Monday to Friday
Session 1 - 11am
Session 2 - 4pm
 
Saturday and Sundays and Public Holidays withdrawal's will be processed on the next business day.
 
4) The Exchange Bitcoin Wallet in Xbit Asia platform is created for your trading purposes only . You may keep your bitcoins here for that purpose only and not use the wallet to perform any payment transaction . Once you have completed the trading we recommend you to withdrawal and store your bitcoins in your personal Bitcoin wallet , such as Xapo or blockchain .The reason is to secure your bitcoins just in case if there is any system breach.( Please read our terms and conditions) . We are not saying that our exchange is not secured , we do have the most current security systems and measures in place however we are trying to ask you to mitigate the risk . So always store your bitcoins in your personal bitcoin wallet.
 
We at XBit Asia would like to wish you all a Happy and Prosperous Gong Xi Fa Chai 2017 and may the Year of the Roster bring with it an abundance of health, wealth and happiness to us all.
 
NOTICE : No Deposit and Withdrawal Process from Friday the 27th to the 31st of January 2017 because of the CNY holidays.
 

Team @ XBit Asia Sdn Bhd

3rd Jan 2017

Dear Valued Customer,

Happy New Year 2017

We take this opportunity to wish you A Joyful and Prosperous 2017. May this coming New Year brings your abundance of wealth in trading Bitcoin with XBit Asia Sdn Bhd !

It has been a great few months for us and we would like to thank you for your continuous support in making it possible for us to reach our goal to become Malaysia's Premier Bitcoin exchange. We will continue to strive to provide the best service possible in making your trading experience with ease via our unique trading platform. There  will be some interesting updates in this coming months and security is our utmost priority @ Xbit Asia. Our merchant services will be available by Q1 of 2017 and you will be notified once this services is available.

Please take note on the updates below which will be in effect from 1st January 2017 onward: -

UPDATES FOR 2017 (Effective 3rd January 2017)

  • All Withdrawals and Deposits will NOT be processed from the 31st Dec till the 2nd of January 2017 and also during Sundays and all Public Holidays. So, please plan your deposits if you would like to trade during the holidays. For more information please click this link <Link>
  • Because of the rise in the Bitcoin price, the minimum deposit in Malaysian Ringgit will be MYR 200.00
  • Please join our FB page at www.facebook.com/myxbit to get the latest updates on operations, support and you may also PM us with your support questions here as well.
  • All Deposits are checked at 11am, 4pm and 9pm (Monday to Friday) - 12 noon (Saturday) Transfer must be made from a bank account that matches your account name. Transfers made from a bank account that does not belong to you will not be credited.
  • All withdrawal schedule is at this link <Link>, MYR withdrawals are processed according to the schedule in the link, If you submit your withdrawal request before the cutoff time, it will be released from our bank at the corresponding release time. Please allow for normal bank transfer times before expecting your funds to reflect in your bank account. This typically takes one to two days. For more information regarding interbank transfer times, please consult your bank.


Once again , wishing you a very Happy New Year, full of Health, Wealth and Peace !
 

Team @ XBit Asia Sdn Bhd

5th December 2016

Thank you for this 2 great months. We are growing and we are seeing more and more people signing up at the Exchange. We would like to say a big "Thank You" to all who have registered. We would also like to point out some mistake that have been made during registeration.

1. The Beneficiary Name in your Profile page is your Bank account name and not your e-mail address

2. The Bank account details should be the account holders and not someone else's

3. Please send us un edited copies of your KYC documents. It's very easy, just take a photo with your mobile phone and upload and please make sure it is clear.

4. Please DO NOT try to register anyone below the age of 18

5. When depositing funds, please use your email address that you have registered with us as your reference (We know sometimes the space given by the bank is not enough, just type as much as possible) then send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with a screen capture of the transfer.

6. The minimum Deposit and Withdrawal will be MYR 50.00 from the 5th of December 2016 onwards.

Thank you for your support and we wish all of you a Merry X'Mas and a Happy and Prosperous 2017.

 

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